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PetCloud launches Australia's first pet taxi app

Australian start-up PetCloud has launched the nation’s first dedicated pet taxi service and in a first for Australia, the new Pet Taxi App allows pets to ride unaccompanied.

Whether they’re arranging a taxi to a grooming appointment, vet check-up, or a lift home from a wedding, pet owners who use the Pet Taxi App can rest assured that every driver is insured, trained in animal handling and has undergone a police-check, and their pet is properly secured during each trip. 

Like other ride share services, users simply download the app and book a pet taxi on demand or schedule a pick-up up to 72 hours in advance

Pet owners can track their pet’s ride in real time through the app’s GPS system and get fare estimates before they book. Pet businesses such as vet clinics and grooming salons can also book pet taxis on behalf of their clients. 

With pets in two-thirds of Australian households, PetCloud CEO Deb Morrison said it was about time they had their own ride share service. 

“There are more pets than people in Australia with last estimates at around 30 million, which adds up to a lot of pet health and grooming appointments. 

Whether a pet needs a ride home from a mid-morning grooming appointment or a ride to the vet for a dental check-up, pet owners can't always stop half-way through their workday to pick up their pets, and we know that not all pet owners have a car. 

PetCloud's mission has always been to remove barriers to pet ownership and make responsible pet care easy and we are proud to say we have found a new way to do this through our Pet Taxi App,” Ms Morrison said. 

While PetCloud has been offering pet taxis through its pet sitting platform for a couple of years, Ms Morrison said increased interest in the service, especially among Australia’s growing aging population, showed the nation was ready for its first dedicated pet taxi service

“Pets bring so much joy and comfort to people’s lives and we don’t want anyone to miss out on that special relationship because they can’t drive or have a busy job. By offering a pet taxi service we’re paving the way for more Australians to be able to care for a pet regardless of their life situation,” she said. 

“We already have more than 1100 pet-loving drivers across Australia gearing up to drive Miss Daisy to her next appointment and welcome anyone else looking to make some spare cash as a pet taxi driver.” 

In line with PetCloud’s regulations, Pet Taxi App drivers have all had police checks, are trained in animal handling, insured, and have the backing of Australia’s most respected animal welfare charity, with RSPCA Queensland a part owner of PetCloud

The Pet Taxi App is now available to download, pet taxi drivers can sign up here and pet businesses can access the pet taxi business portal here

For more information on PetCloud, visit 

MEDIA RELEASE, 6th January 2021

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